At Uni Dreams Fashion, we are committed to protecting your privacy and providing a safe, secure online shopping experience. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you engage with our services. By accessing or using our website, you agree to the collection and use of your information as described below.
Note: This policy applies to consumer data only and does not cover business information.
1. Collection of Personal Data
1.1 Definition
“Personal data” refers to any information that directly or indirectly identifies an individual, including but not limited to name, address, phone number, email address, and date of birth.
1.2 How We Collect Personal Data
We collect your personal data during the course of your interaction or transaction with us, including but not limited to:
• When you place an order or register for an account
• Through communications via email, phone, or our website
• When participating in our promotional activities or surveys
1.3 Third-Party Sources
We may also receive personal data from third parties, including:
• Payment gateways and financial institutions
• Credit reference agencies
• Regulatory and law enforcement bodies
These sources help us fulfill orders, enforce agreements, or comply with legal obligations.
2. Use of Information
Your personal data may be used for the following purposes (“Purposes”):
• Processing transactions and managing customer orders
• Handling membership or loyalty program activities
• Responding to inquiries, complaints, or disputes
• Administering payment and billing processes
• Facilitating contests, events, or promotions
• Sending seasonal greetings, gifts, and newsletters
• Enhancing our customer service and engagement
• Maintaining internal records and administrative tasks
• Registering user accounts
• Operating and improving our services and business operations
If you do not consent to any specific purpose listed above, please contact us using the details provided below.
2.1 Additional Use
If we intend to use your data for any purpose not stated here, we will obtain your separate and explicit consent.
3. Withdrawal of Consent
Providing personal data may be mandatory or voluntary, depending on the context.
• If mandatory and you choose not to provide the data or withdraw consent, we may be unable to offer you certain services or fulfill orders.
• If voluntary, you may withdraw your consent at any time by contacting us.
4. Data Protection Measures
We take reasonable steps to protect your personal data against unauthorized or unintended access, use, or disclosure. These include administrative, technical, and physical safeguards.
Disclaimer: While we strive to protect your information, we are not liable for breaches beyond our control, such as cyberattacks, malware, or unauthorized third-party access.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected. After that, the data is securely destroyed or anonymized in line with our retention policies, unless longer retention is required by law, regulation, or internal policy.
6. Accuracy and Updates
We assume that all personal data provided is accurate and complete. It is your responsibility to inform us of any changes to your personal data to ensure it remains up to date.
📬 Contact Us
If you have questions, concerns, or wish to withdraw consent or update your personal data, please contact us via our official support channels.
